Privacy Policy

Your privacy is important to Unicyte AG, Aawasserstrasse 2, 6370 Oberdorf NW, Switzerland (« Unicyte » or « we ») . The protection of your privacy in the processing of your Personal Data is an important concern to which we pay special attention during our business processes.

This Privacy Policy describes the data that we collect about you on the website from which you are accessing this policy; how we use and disclose that data; how we protect it; and the choices you may make with respect to it. We encourage you to review our Privacy Policy and click on the available links if you want additional information on a particular topic.

INFORMATION COLLECTION

“Personal Data” is data that identifies you as an individual or relates to an identifiable individual. We collect Personal Data in various ways, including through registrations, applications, surveys, contact forms, in connection with your inquiries, and automatically when you browse our Site.

We may request Personal Data when you use a Site or our contact form. Personal Data that we may request could include name, preferred language, contact details (such as postal address, telephone numbers, email address), interests, information about specialty and affiliation for healthcare professionals or questions regarding clinical studies.

We may combine the Personal Data you submit with other information we have collected from you, whether on or offline. We may also combine it with information we receive about you from the following other sources such as publicly accessible databases, social media platforms and other third parties.

You will be informed what Personal Data is required and what Personal Data is optional. When you are asked to provide Personal Data, you may decline. But if you choose not to provide data that is necessary to for us to provide requested services, we may not be able to provide you those services.

If you submit any Personal Data relating to another individual to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

SENSITIVE PERSONAL DATA

Unless we specifically request or invite it, we ask that you do not send us, and you not disclose, any sensitive Personal Data as defined by applicable law (e.g. Social Security numbers, credit card number, passport number, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Site or otherwise to us.

USE BY MINORS 

The Site is not directed to individuals under the age of 16, and we request that these individuals do not provide Personal Data through the Site. If your child has submitted Personal Data and you would like to request that such Personal Data be removed, please contact us.

PASSIVE INFORMATION COLLECTION AND USE

Passive information collection (that is, collecting information without the visitor actively providing it) usually occurs while a visitor navigates the Site. Cookies are a standard feature of websites that allow us to store small amounts of data on your computer about your visit to our Site. Cookies help us learn which areas of the Site are useful and which areas need improvement. For more information on cookies, please refer to our cookie policy.

SPECIFIC INFORMATION ON GOOGLE ANALYTICS

If you have given your consent, this website uses Google Analytics, a web analysis service of Google LLC. The responsible service provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

Scope of processing

Google Analytics uses cookies that enable an analysis of your use of our website. The information collected by the cookies about your use of this website is usually transferred to a Google server in the USA and stored.

We use the function ‘anonymizeIP’ (so-called IP-Masking): Due to the activation of IP-anonymization on this website, your IP-address will be shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be transferred to a Google server in the USA and shortened there. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google. (we highly recommend that you use this functionality)

During your website visit the following data will be collected:

  • the pages you call up, your “click behaviour“
  • Achievement of “website goals” (conversions, e.g. newsletter registrations, downloads, purchases)
  • Your user behavior (for example clicks, dwell time, bounce rates)
  • Your approximate location (region)
  • Your IP address (in abbreviated form) –
  • technical information about your browser and the end devices you use (e.g. language settings, screen resolution)
  • Your internet provider –
  • the referrer URL (via which website/advertising medium you came to this website)

Purposes of processing

On behalf of the operator of this website, Google will use this information to evaluate your (pseudonymous) use of the website and to compile reports on website activity. The reports provided by Google Analytics serve to analyze the performance of our website.

Recipient

The data recipient is

  • Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA as data processor. For this purpose we have concluded a contract with Google. If applicable, US authorities can access the data stored at Google.

Transfer to third countries

In the context of the provision of the services, the data will be transferred to the USA.

Duration of storage

The data sent by us and linked to cookies is automatically deleted after 14 months (please check the applicable retention period). Data is automatically deleted once a month as soon as the storage period is reached.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by

  1. not giving your consent to the setting of the cookie or
  2. downloading and installing the browser add-on to disable Google Analytics HERE.

By setting your browser software accordingly you can also prevent the storage of cookies. If your browser is set to refuse all cookies, the functionality of this and other websites may be limited.

Legal basis and right of withdrawal

Your consent is the legal basis for this data processing, Art.6 para.1 S.1 lit.a GDPR. You can revoke your consent at any time with effect for the future by changing your selection in the cookie settings.

For more information about Google Analytics terms of use and Google’s privacy policy, please visit https://marketingplatform.google.com/about/analytics/terms/gb/ and https://policies.google.com/?hl=en

 

HOW WE USE YOUR PERSONAL DATA

We use and disclose Personal Data you provide to us as described to you at the point of collection and notably to:

  • Provide Site functionality and fulfil your requests when we have a contractual relationship or a legitimate interest, this includes:
    • To respond to your inquiries and fulfil your requests (e.g. regarding clinical studies)
    • To send administrative information to you, such as changes to our terms, conditions and policies.
  • Engage with you as an HCP when we have a contractual relationship or a legitimate interest, this includes:
    • To verify your eligibility to access certain products, services and data that may be provided only to certain licensed HCPs.
    • To involve you in programs/panels of healthcare professionals.
    • To involve you in the context of surveys relating to our products or services or those of a Fresenius Medical Care AG & Co. KGaA affiliate or business partner.
    • To collaborate with you on medical events, publications, or advisory meetings.
    • To seek your views on products and services promoted by us or a Fresenius Medical Care AG & Co. KGaA Affiliate or business partner for development and improvement purposes.
  • Allow you to participate in special programs, activities or events, as part of our contractual relationship with you or where we have a legitimate interest.
  • Operate our business to comply with our legal obligations and to meet our legitimate interests in maintaining our business, this includes:
    • To conduct data analysis and audits.
    • To identify usage trends in the use of our Sites and analyze the effectiveness of our communications.
    • To detect, prevent, investigate fraud and including (cyber) security monitoring and prevention.
    • To develop, enhance, improve or modify our products and services.
    • To validate your ability to access or use certain products or services.
    • To better understand how our products and services impact you and those for whom you care.
    • To track and respond to concerns, including engaging in regulatory monitoring and reporting obligations related to adverse events, product complaints and patient safety.
    • To operate and expand our business activities.

HOW WE DISCLOSE YOUR PERSONAL DATA

We also disclose information collected through the Site:

  • To other affiliates of Fresenius Medical Care AG & Co. KGaA, Else-Kröner-Straße 1, 61352 Bad Homburg vor der Höhe, Germany for the purposes described in this Privacy Policy. A list of Fresenius Medical Care AG & Co. KGaA affiliates is available at https://www.freseniusmedicalcare.com/en/media/publications/annual-reports/.
  • To our third party partners with whom we cooperate with which we collaborate regarding particular products or services;
  • To our third party service providers to provide services such as website hosting, data analysis, infrastructure provision, IT services, e mail and direct mail delivery services, auditing, and other services; and
  • As permitted by applicable law, to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

In addition, we may use and disclose your information as we believe to be necessary or appropriate:

  • To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others;
  • To comply with applicable law and our regulatory monitoring and reporting obligations (which may include laws outside your country of residence), to respond to requests from public and government authorities (which may include authorities outside your country of residence), to cooperate with law enforcement, or for other legal reasons;
  • To enforce our terms and conditions.
  • We may also use and disclose your information in other ways, after obtaining your consent to do so. In addition, where allowed by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose.

CHOICES AND ACCESS

If you would like to review, correct, update, restrict, or delete your Personal Data, or if you would like to request to receive an electronic copy of your Personal Data for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us using the contact details below in the “Contact us” section of this page. We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.

CROSS BORDER TRANSFER

Your Personal Data may be stored and processed in any country where we have facilities or service providers, and by using our Site or by providing consent to us (where required by law), your Personal Data may be transferred to countries outside of your country of residence, including to countries outside the European Economic Area (EEA), which may provide for different data protection rules than in your country.

Some EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here). For transfers from the EEA to countries not considered adequate by the European Commission, we are committed to ensure that adequate measures are in place, including by ensuring that the recipient is bound by EU Standard Contractual Clauses or an EU-approved code of conduct or certification, to protect your Personal Data. You may obtain a copy of these measures by contacting us in accordance with the “Contact Us” section below.

 

SECURITY

We will take appropriate measures to protect Personal Data that are consistent with applicable privacy and data security laws and regulations, including requiring service providers to use appropriate measures to protect the confidentiality and security of Personal Data.

RETENTION PERIOD

We will retain your Personal Data for as long as needed or permitted in light of the purpose(s) for which it was obtained and of applicable legal requirements. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Site to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

THIRD PARTY SITES AND SERVICES

This Privacy Notice does not address, and we are not responsible for, the data collection, use, disclosure or security practices, or other practices, of any third party, including any third party operating a service to which the Site links and the use of cookies which may in turn be saved on your computer’s hard drive. The inclusion of a link within the Site does not imply our endorsement of the linked service and access to external links is at your own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned. We encourage you to read the Privacy Policy of every Website you visit.

This Site uses social bookmarks (from Facebook). Social bookmarks allow users to share links and news messages. We only included a link to the respective social network on our website. After clicking on the integrated graphic your data will be transferred to the respective provider. In case you are already logged in in the social network, data might be connected directly with your account by clicking on the graphic. For information on the handling of your Personal Data when using these linked services, please refer to the respective Social network’s privacy policy.

DOWNLOADS & MEDIA FILES

Any downloadable documents, files or media made available on the Site are provided at your own risk. While all precautions have been undertaken to ensure only genuine downloads are available, you are advised to verify their authenticity using third party antivirus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise you to verify their authenticity using third party antivirus software or similar applications.

CONTACT US

If you have any questions, comments, requests, or concerns related to this Privacy Policy or the information practices of this site, or if you would like to opt out of future communications, please contact us as follows:

Unicyte AG
Aawasserstrasse 2, 6370 Oberdorf NW, Switzerland
Telephone: +41 (41) 552 49 89
E-mail: [email protected]

You may also contact our data protection officer in case of any question using the following email: [email protected]

Alternatively, send us a message using the contact form on this website.

LODGING A COMPLAINT WITH A REGULATOR

You may lodge a complaint with a supervisory authority competent for your country or region. Please click here for contact information for such authorities.

 

 

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Site. We recommend that you regularly review the Privacy Policy when you visit the Site. This policy was last updated on November 8, 2021.